FAQs
FAQs
Explore our FAQs to learn everything you need to know about your stay rooms, dining, facilities, and more, all in one place.
HE Hotel Apartments is an elegant aparthotel-style property offering spacious apartment-type rooms equipped with modern kitchens or kitchenettes for ultimate convenience. Nestled in the peaceful Jumeirah Village Circle (JVC) community, away from the city’s high-rise bustle, it provides guests with a calm residential atmosphere. Promising luxury, comfort, and stress-free living, the hotel features high-speed Wi-Fi, contemporary design, and long-stay-friendly amenities, making it the perfect choice for both business and leisure travelers in Dubai.
HE Hotel Apartments are located on Assel Boulevard, District 17, Jumeirah Village Circle (JVC), Dubai, United Arab Emirates. The property enjoys a central location with easy access to major roads and is conveniently close to popular landmarks such as Dubai Miracle Garden, Dubai Autodrome, and Mall of the Emirates.
He Hotel Standard check-in begins at 3:00 PM, and check-out is by 12:00 noon. Early check-in or late check-out may be available upon request, subject to room availability and additional charges. Guests are required to present a valid photo ID and credit card at the time of check-in.
Yes, HE Hotel Apartments are designed with families in mind. The property offers spacious apartment-style accommodations (studios, 1-bedroom, 2-bedroom options) that are especially convenient for family stays.
HE Hotel Apartments offers a wide range of facilities designed for comfort, convenience, and relaxation. Guests can enjoy an outdoor swimming pool, a fully equipped fitness center, and spa services that include a sauna and hot tub. Each apartment features a kitchen or kitchenette with a refrigerator, microwave, and cookware, as well as in-room laundry facilities.
Yes, complimentary Wi-Fi is available throughout the hotel, including guest rooms and public areas.
Yes, HE Hotel Apartments offers LUCES Restaurant for international dining, Leo Café for light snacks and coffee, and the Leo Shisha Lounge for relaxing with premium shisha.
HE Hotel Apartments is approximately 30 minutes by car (about 28–30 km) from Dubai International Airport, depending on traffic. The hotel’s central location in Jumeirah Village Circle provides convenient access to major attractions and business districts across Dubai.
Yes, HE Hotel Apartments offers airport transfer services upon request (additional charges may apply)
HE Hotel Apartments enjoys a prime location in Jumeirah Village Circle (JVC), offering quick access to many of Dubai’s famous landmarks:
Jumeirah Beach / Dubai Marina – around 20–25 minutes by car
Downtown Dubai & Burj Khalifa – approximately 25–30 minutes
Mall of the Emirates – about 15 minutes
Dubai Miracle Garden & Butterfly Garden – around 10–12 minutes
Global Village – approximately 15–20 minutes
Dubai International Airport (DXB) – roughly 30 minutes, depending on traffic
The cancellation policy varies by the type of room and rate you book. Some rates are fully refundable if cancelled before a specified deadline, while others are non-refundable or allow partial refunds.
You can reach HE Hotel Apartments directly by email at [email protected] or by phone at +971 4 374 9444. The hotel’s team is available to assist with reservations, inquiries, and special requests.
You can settle your bill at check-out using major credit cards (Visa, Mastercard, JCB, Maestro, UnionPay) and cash.
Yes, the staff at HE Hotel Apartments speak multiple languages to assist international guests, including English, Arabic, Hindi and Urdu.
Yes, HE Hotel Apartments features an outdoor swimming pool along with a jacuzzi/hot tub for guests to relax and unwind.
Yes, the apartments are well-equipped for longer stays. They include a kitchen or kitchenette.
Yes, HE Hotel Apartments is located in the Jumeirah Village Circle (JVC) area of Dubai, which has easy access to medical facilities.
Yes, the property is monitored by CCTV and staffed by 24-hour security personnel to ensure guest safety.
Nearby attractions include:
Circle Mall
Circle Community Park
Dubai Marina & Jumeirah Beach
Global Village
Bluewaters Island
Palm Jumeirah & The View at The Palm
Kite Beach
Castle Park
Mall of the Emirates
Rollaway beds are available at a charge of AED 150 per night. Alternatively, for infants from 0-3 years, a cot/crib may be provided free of charge upon request. Please note that the availability of extra/rollaway beds depends on your chosen room type. We recommend confirming when booking.
HE Hotel Apartments offers several dining and lounge experiences with convenient opening hours:
LUCES Restaurant: Serves international cuisine and buffet meals.
Breakfast: 7:00 AM – 10:30 AM
Lunch: 12:30 PM – 3:30 PM
Dinner: 6:30 PM – 10:00 PM
Leo Café: Perfect for coffee, light snacks, and casual meetings. Open daily from 8:00 AM to 1:00 AM.
Leo Shisha Lounge: Typically open from 4:00 PM to 2:00 AM
The hotel is primarily non-smoking. Smoking is not allowed in guest rooms.
However, there are designated smoking areas on the property grounds (outside rooms) where smoking is permitted.
He Hotel offers fully furnished studios, Deluxe King Studios, Premium Studios, one-bedroom, and two-bedroom apartments, each thoughtfully designed for comfort and convenience.
Yes, the rooms at HE Hotel Apartments are serviced daily.
Yes, all accommodation at HE Hotel Apartments features either a kitchen or a kitchenette.
Yes, free self-parking and valet parking are available for all registered guests.
Yes, HE Hotel Apartments offers secure luggage storage for guests. Whether you arrive before check-in or need to store your bags after check-out.
At HE Hotel, we blend comfort with convenience. Whether you’re here for business or leisure, we’ve got you covered, from our 24/7 front desk and concierge service to our fitness center, rooftop lounge, and luxury spa.